GroupWorX, an Incoda affiliate company, provides KM consulting services, workshops, and tools in the knowledge management and learning fields. The company consists of a collaborative group of senior level practitioners who provide hands-on expertise and experience. GroupWorX is headquartered in Palo Alto, California.

GroupWorX offers the following services and products:

Knowledge Management Workshops

GroupWorX provides a series of interactive workshops on the practical aspects of implementing Knowledge Management strategies. The workshops may be delivered over a period of 1 or 2 days, a week-long course and/or a series of workshops. Nine workshops are available and can be delivered individually or in combination. All workshops can be customized to suit the needs and aspirations of our clients.

The workshops include:

• Knowledge management fundamentals
• Building and leading Communities of Practice
• Conducting After Action Reviews (reflection sessions)
• Building leadership commitment
• Building meaningful metrics for knowledge management
• Implementing knowledge roles
• Designing recognition and reward programs for KM initiatives
• Building and managing virtual teams
• Success in GroupWare implementation

Clarity is an innovative knowledge mapping methodology developed by GroupWorX to help people understand the knowledge they need to know to do their jobs well and where to find that knowledge. Clarity has helped to establish global consistency, build consensus, and improve critical decision-making in companies worldwide.

GroupWorX also provides certification of Clarity facilitators.

Learning Environment Design

GroupWorX creates learning strategies that complement KM solutions and focus on improving performance and collaboration. GroupWorX integrates learning into KM solutions by:

• Analyzing business goals to design robust learning strategies
• Identifying performance and skill gaps
• Defining learning environments:
  • E-learning
  • Embedded (cue cards, EPSS, wizards)
  • Instructor led
• Creating measurement design and ROI models
• Developing organizational change and effectiveness elements
• Providing training management services

GroupWorX project managers assist companies with the planning, estimating, scheduling, budgeting, tracking and reporting needed to bring knowledge management and learning projects in on-time and within budget. GroupWorX's experienced professionals can translate your strategies into detailed action plans and manage these plans to produce the defined outcomes and deliverables.

KM Contractor Resource and Project Support

When skilled resources are needed to supplement KM project teams, GroupWorX can provide expert KM personnel for a variety of roles. The nature of the roles is determined jointly with clients and can range from a "day-at-a-time" basis to participating as team members or being accountable as team leaders. Examples of project support include:

• Facilitation of Communities of Practice, After Action Learning, and KM education programs
• Implementation support for KM pilots or full scale implementation. Example roles include:
  • Knowledge librarian
  • Organization architect
  • Project manager
  • KM Training and rollout support

For more information about GroupWorX, please visit their website at www.groupworx.com.