Iknow LLC, an Incoda affiliate company, provides business management consulting services to Incoda's clients. The company is a recognized leader in providing end-to-end knowledge management solutions. Iknow helps companies design innovative business and knowledge processes and deploy data management, content management, knowledge management and collaboration software tools, systems, and solutions. The company is headquartered in Princeton, New Jersey.

Value Delivered

Iknow works with clients to create sustainable, knowledge-based competitive advantage. Specifically, Iknow creates value by:

• Increasing the efficiency and effectiveness of teams and business processes through enhanced information access, sharing, and collaboration;
• Leveraging intangible, knowledge-based assets through improved knowledge capture and reuse; and
• Improving the quality and speed of complex decision making.

Iknow solves these types of business problems across all industries, in areas such as sales, marketing, product development, research, engineering, corporate and business development, project management, account management, contract negotiations, campaign management, supplier management, case management, complex deals and transaction management, and post merger integration.

Iknow delivers clear quantifiable benefits, such as increased revenues, shorter business process cycle times, and greater employee productivity, and less-quantifiable but equally valuable benefits, such as more rewarding work and higher levels of creativity and innovation.

Iknow's Services

Iknow takes a holistic approach in performing its consulting assignments. Iknow’s comprehensive approach simultaneously addresses strategy, content, process, technology, and people. Depending on their clients’ needs, Iknow's consultants can serve in an advisory role or take full program management responsibility for turn-key delivery. The company conducts assignments across all project lifecycle stages—from initial analysis through implementation.

Iknow's Consulting Staff

Iknow’s consulting staff is unique in the industry because it combines seasoned consultants from the world’s top management consulting firms with some of the best technology experts in the roughly thirty domains that make up the knowledge management field. Iknow can help you envision a breakthrough solution as well as deliver it!

Iknow’s expertise in the knowledge management domain is extensive and includes corporate and enterprise portals, business process management and workflow automation, collaboration and groupware, distance learning/eLearning, content management, document management, records management, digital asset management, search, data mining, text mining and text analysis, business and competitive intelligence, taxonomy and metadata management, and other new and emerging information technologies.

The Bottom Line

The combination of Iknow and Incoda provides complete, end-to-end KM solution delivery--from initial assessment, strategy, and knowledge process design projects to turn-key systems deployment.

Iknow offers results-oriented consulting that combines expertise across all aspects of the knowledge management domain; proven analytic tools and methodologies; deep knowledge of industry verticals, business processes, and business functions; and exceptional business management consulting capabilities—ranging from strategic analysis to process design to organizational change management—sharpened on hundreds of consulting engagements.

Incoda plays an important role in the delivery of Iknow's KM solutions. During the Solution Design & Development Phase, Incoda's solution architects work with Iknow's clients to define the technology requirements and develop specific technology recommendations. During the Systems Design & Development Phase, Incoda works with one or more custom application development companies and commercial software product companies to implement the recommendations. Roles by Project Phase are shown in the Exhibit below.

Roles By Project Phase